In the event a tune does not work as implied, we will make every reasonable effort to ensure the buyer is satisfied with the results. It is the responsibility of the buyer to ensure their vehicle is mechanically sound, and capable of undergoing the testing and/or tuning process. Testing and/or tuning may push your vehicle to its mechanical limits. You (the buyer) assume all risks and liabilities associated with testing and tuning your engine to the mechanical limits. drtuned Racing or any of our tuners cannot guarantee that your engine, powertrain, or complete car will be capable of handling the stresses incurred without the potential for costly failure. It is the responsibility of the buyer to ensure their setup is properly matched to the capabilities of the vehicle. Under NO circumstances are any of our tuners liable for ANY damages to your engine, powertrain, or any part of the vehicle incurred during or after your vehicle is tested and/or tuned with our flash file tuning program/service. If any part on your car (including but not limited to engine, turbos, intake system, exhaust system, transmission, driveline, differential, electrical system, ECU, ECM, TCM) fail during or after our tuning, drtuned Racing tuners are in NO way responsible for the repair or replacement or cost thereof of the failed part(s). In the event of a catastrophic engine failure the buyer agrees by purchasing our tuning program/service that drtuned Racing or any of the tuners/employees are not to be held responsible. If we begin your tune and find that your car is not mechanically sound and it becomes necessary to pull your tune, flash you back to stock, or cancel future revisions, no refunds can be given without express communication and agreement. We do not offer refunds due to change of mind, or for other reasons outside our control. Please ensure you are confident in the tuning package or service that you are purchasing, including but not limited to the maximum number of file revisions and time limit for completion. By purchasing any of our tuning services offered by drtuned Racing you are agreeing to all terms and conditions described herein.